Skip to main content
more options

Overview

Knowledge with a public purpose.

Cornell fulfills its Land Grant mission by providing education, outreach, and applied research touching every aspect of life in New York. read more

Regional Spotlight

Cornell study shows cost benefit of nutrition education

For each dollar spent teaching low-income adults in New York state about healthy food choices, there is approximately a $10 reduction in health-care costs and improved behaviors which translate into better life quality. Read more from this Regional Spotlight

More Regional Spotlights


Public Impact News

Employee perceptions about HR practices can lead to customer satisfaction

business team hands together

August 20, 2008

Research from the ILR School at Cornell shows both positive and negative implications can stem from employees' subjective perceptions of management’s human resource practices.  When employees attribute that management cares about service or product quality, there is a sense of well-being that translates into positive attitudes, but when there is a belief that management is intent on cost cutting or employee exploitation negative attitudes are associated. In addition, individual attitudes are shared within work units and their cumulative total can lead to group-level satisfaction and commitment leading to helping behaviors and enhanced unit performance and, ultimately, to customer satisfaction.

Although uniform HR practices within an organization may be perceived differently and result in different outcomes, researchers found that clear communication about the reasons underlying the HR practices is important, especially for new hires. The bottom line: the effect of HR practices depends on the meanings employees attach to them. Read more…

More impact news

Legislative and Policy Resources

Cornell University is a base of research for many of the indicators of New York State's economic progress and quality of life. The links below are a small sample of the information available on the Legislative and Policy Resources page.

David Skorton, Patrick Hooker, Michael Kotlikoff and John Huntley use shovels to break ground

From left, Cornell President David Skorton, New York State Agriculture and Markets Commissioner Patrick Hooker, College of Veterinary Medicine Dean Michael Kotlikoff and John Huntley, director of the New York State Division of Animal Industry, break ground for the $80.5 million New York State Animal Health Diagnostic Center at Cornell. Read more...

Data Center Resources:

Cornell Commentaries: